Von Maur - 1960 Tower Drive, Glenview

Jobs in Von Maur, career

Reviews about Von Maur

• Amanda Peloquin
  ★ ★ ★ ★ ☆
  Once again, here I am back at von maur needing to make an exchange. Mostly my experience has been way less than par, I walk in with my son this time expecting the same crappy experience I have had with their sales staff in the past. I wait for the sales associate to finish with another customer and hand the two items to be returned to her. The first was no questions asked and I receive my gift card. The second, a tommy bahama shirt, that was way too big, and she held the shoulders like she was sipping tea. Pinkies up. A distasteful look then says, "um, you're returning this?" I'm thinking 'is she for real?' I say "Yes I'm returing it - it is too big" and think 'since when do I need an excuse to exchange something?' Then she asks is it worn? I said "my husband tried it on" "it says here it was purchased back in Nov." "We didn't spend the holidays with my family and they just sent our Christmas presents two days ago. Is there a problem?" "No." She says. Then why all the fuse. Why bother. Life is way too short to be this way. So instead of looking for cute things to buy I instead spend my time looking for a nice sales associate. I found a women named Mary in jewelry. She was so sweet with my son. I picked out some earrings and said "hold these. I'll be back." Then grabbed a clutch and a shirt from teens and came back. Gave the sale to her. I will be coming back.

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