Scandinavian Ski Shop - 1621 Waukegan Road, Glenview

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Reviews about Scandinavian Ski Shop

• Curt Cruver
  ★ ☆ ☆ ☆ ☆
  I would give zero stars, but, it does not allow.
  
  Just like some of the other reviewers, I too like to support small local businesses. Usually you get far better service since you are dealing with the owner or a family member or employees that really understand that it is far easier to lose a customer than to get new ones.
  I merely wanted to return some goggles that I changed my mind about. When I went to the store to make the exchange I was surprised to learn that they had a 14 day return policy and anything that is bought at sale prices can only receive a store credit. They said that it was “store policy”. Well, the problem with “store policies” is that they are designed to be in the STORE’S best interest. And when they are unwavering then customer be damned.
  I asked them why they didn’t notify their customers that their policies were so different than what was standard. Their response was an insulting. They said our policies are in line with other stores. I said I’m pretty sure that 30 days is standard. …sure enough with receipt: Dick’s 60days full refund, Sports Authority 30days full refund, Target 90days full refund, Walmart 90days full refund, Amazon 30days full refund.
  I’m not sure if the guy I spoke with was the owner or not, but, he told me: “…this is the end of the season, I’m trying to get things out of the store not bring things back in”. He chose to be in a seasonal business. That is his burden! By transferring that burden to me makes me feel un-important.
  Any store or company can excel when things go smoothly. It is how a store reacts when issues or complaints arise, that is the measure of a truly GREAT store. It is unfortunate that more and more businesses fail to measure up but instead fall down the path to mediocrity or lower. …BEWARE, this is not a great store!

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• Glenview Credit Union

  Establishment, Finance, Atm

  1631 Waukegan Road, Glenview, IL 60025

  +1 847-724-1800

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  Closed now: Until 09:30am tomorrow
• Waukegan Woodlawn

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• Waukegan Woodlawn

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• Waukegan Woodlawn

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  walkerbros.net

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• T-Mobile

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  1629 Waukegan Road, Glenview, IL 60025

  +1 224-432-5283

  t-mobile.com

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